Privacy Policy
At Shree Enterprises, we respect your privacy and are committed to protecting the personal and business information you share with us through our website, enquiries, orders, surveys, and services.
Secure Information
We use reasonable safeguards to protect your personal and business information from unauthorized access.
Transparent Use
We clearly explain what information we collect and how it is used to process enquiries, orders, and services.
Your Rights
You may request access, correction, updating, or deletion of your personal information where applicable.
Information We Collect
When you visit our website, submit an enquiry, request a quotation, place an order, or contact us for a site survey or installation, we may collect information that is necessary to provide our services.
Personal Information
- Full name and company name
- Email address and mobile number
- Billing and shipping address
- GST number, where applicable
- City, state, and business location
- Information submitted through enquiry or quotation forms
Business and Project Information
- Organization and industry details
- Product and quantity requirements
- Project specifications and technical requirements
- Site survey and installation information
- Safety, access, and project coordination details
Technical Information
- IP address and approximate location
- Browser and device type
- Operating system
- Pages visited and website activity
- Cookies and analytics information
How We Use Your Information
We may use the information collected to:
- Respond to enquiries and quotation requests
- Process orders, payments, dispatches, and deliveries
- Schedule site surveys, inspections, and installations
- Provide technical assistance and customer support
- Communicate order and project status updates
- Provide warranty and after-sales services
- Improve our products, website, and customer experience
- Maintain transaction and business records
- Prevent fraud, misuse, and security incidents
- Comply with applicable legal and regulatory requirements
Marketing Communications
With your consent, we may send information about new products, safety solutions, promotional offers, technical updates, training programs, and service announcements.
You may opt out of promotional communication at any time by contacting us or using the unsubscribe option where provided.
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor activity, and enhance the overall browsing experience.
You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
Information Sharing
Shree Enterprises does not sell, rent, or trade your personal information.
Information may be shared only when necessary with:
- Shipping, courier, and logistics service providers
- Payment gateway and banking service providers
- Installation, inspection, and technical service teams
- Website hosting and technology service providers
- Authorized manufacturers for warranty or technical support
- Professional advisers where reasonably necessary
- Government authorities where required by law
Data Security
We use reasonable administrative, organizational, and technical safeguards to protect information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no online transmission or electronic storage system is completely secure. Therefore, absolute security cannot be guaranteed.
Data Retention
We retain information only for as long as reasonably required to complete transactions, provide services, maintain warranty and project records, meet legal obligations, and resolve disputes.
Third-Party Websites
Our website may include links to manufacturer websites, payment services, logistics providers, marketplaces, social platforms, or other third-party websites.
We are not responsible for the content, security, or privacy practices of those external websites. Please review their privacy policies before providing personal information.
Your Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent for promotional communications
- Ask how your personal information is being processed
Children's Privacy
Our website is intended for businesses, industrial professionals, purchasing teams, and individuals aged 18 years or above. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our services, website functionality, business practices, or legal requirements.
The latest version will be published on this page with the updated effective date.
Contact Us
For questions, corrections, privacy requests, or complaints regarding this Privacy Policy, please contact us.
